Terms and Conditions

Last Updated: August 26, 2025

Welcome to TuktakShop.com.bd. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. General Conditions

  • Acceptance: By visiting our website or purchasing products, you enter into a binding agreement with TuktakShop.com.bd. If you do not agree with these terms, please refrain from using our services.
  • Modifications: We reserve the right to modify these terms at any time. Continued use of our services constitutes acceptance of any changes.
  • Eligibility: You must be at least 18 years old to use our services.

2. Products and Availability

  • Stock and Pricing: Product availability and pricing are subject to change without notice. We strive to provide accurate information but cannot guarantee the availability of all items.
  • Product Descriptions: Images and descriptions are for reference only. Actual products may differ due to various factors.
  • Returns and Exchanges: Refer to our Return and Replacement Policy for details on returns and exchanges.

3. Orders and Payments

  • Order Acceptance: Orders are subject to acceptance and availability. We may cancel or refuse any order at our discretion.
  • Billing Information: You agree to provide accurate billing information. We reserve the right to cancel orders if information is found to be incorrect.
  • Promotional Offers: Promotional codes and discounts are non-transferable and cannot be combined unless explicitly stated.

4. Shipping and Delivery

  • Delivery Times: Delivery times vary based on location and product availability. We aim to dispatch orders promptly but cannot guarantee specific delivery dates.
  • Shipping Charges: Shipping costs are calculated during checkout and are the responsibility of the customer unless otherwise specified.

5. Account Responsibilities

  • Account Information: You are responsible for maintaining the confidentiality of your account information and for all activities under your account.
  • Multiple Accounts: Creating multiple accounts to exploit promotions or discounts is prohibited and may result in account suspension.

6. Third-Party Links

  • External Websites: Our website may contain links to third-party sites. We are not responsible for the content or practices of these sites and encourage you to review their policies.

7. Limitation of Liability

  • No Warranty: We do not guarantee that our services will be uninterrupted or error-free. But we do provide warranty for some products, details are stated in the product page.
  • Liability: Our liability is limited to the amount paid for the product or service in question.

8. Prohibited Activities

You agree not to use our services for:

  • Engaging in fraudulent or illegal activities.
  • Distributing harmful software or viruses.
  • Infringing on intellectual property rights.
  • Harassing or discriminating against others.

9. Governing Law

These terms are governed by the laws of Bangladesh. Any disputes will be resolved in the courts located within Dhaka, Bangladesh.

10. Contact Information

For any questions or concerns, please contact us at:

  • Phone: 01320586093 (Available daily from 10 AM to 11 PM)
  • Email: info@tuktakshop.com.bd
  • Address: South Paikpara, Mirpur, Dhaka-1216, Bangladesh

By using our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.